Security Awareness & Learning Content Developer

Supports Human Risk Management initiatives within the Security Awareness, Learning and Training (SALT) team that help strengthen secure behaviors, improve resilience to social engineering threats, and foster a risk-smart security culture. Creates engaging cybersecurity learning experiences, awareness campaigns, communications, and behavioral interventions that educate, influence, and motivate employees to make secure decisions. Combines expertise in instructional design, adult learning principles, communications, multimedia content development, gamified learning, and cybersecurity awareness to translate complex security concepts into clear, relevant, and impactful experiences that drive behavior change. The Security Awareness, Learning and Training team is part of the larger Secure Business Enablement team in Vanguard's Enterprise Security and Fraud organization. Secure Business Enablement (SBE) supports Vanguard through enabling security functions across enterprise programs and projects, providing actionable insights to drive risk-focused strategic priorities, and stewarding a security and risk-minded culture. This hybrid role (in office Tues-Wed-Thurs) can be based in Charlotte, NC, Dallas, TX, Scottsdale, AZ, or Malvern, PA. Responsibilities • Design, develop, and maintain engaging cybersecurity learning experiences using Articulate Rise 360, Storyline, or similar learning-authoring platforms. • Create security awareness content and communications, including articles, campaigns, videos, infographics, presentations, job aids, newsletters, and other educational materials. • Partner with cybersecurity subject matter experts to translate technical concepts into effective learning experiences and communications for diverse audiences. • Support enterprise security awareness campaigns and initiatives that improve employee understanding of cybersecurity risks and promote secure behaviors. • Assist with the design, execution, and continuous improvement of social engineering programs, including phishing, vishing, smishing, and related behavioral security initiatives. • Develop and incorporate gamified learning techniques, interactive challenges, quizzes, simulations, scenario-based learning, and other engagement strategies to increase participation, reinforce secure behaviors, and improve knowledge retention. • Apply adult learning principles, instructional design methodologies, behavioral science concepts, storytelling, and learner-centered design techniques to create impactful educational experiences. • Create visual, multimedia, and interactive learning assets using tools such as Adobe Creative Cloud, Adobe Firefly, Canva, and other content-development platforms. • Support video production and multimedia content creation efforts, including scripting, filming, audio recording, editing, post-production, and publishing. • Monitor and analyze learning effectiveness, learner feedback, campaign engagement, simulation outcomes, and other program metrics to identify opportunities for improvement. • Create dashboards, reports, presentations, and storytelling materials that communicate program outcomes and human risk insights. • Collaborate with business, technology, communications, learning, compliance, risk, and fraud partners to deliver successful awareness and learning initiatives. • Leverage artificial intelligence and emerging technologies to improve content creation efficiency, learner engagement, and overall program effectiveness. • Participate in special projects and perform other duties as assigned. Required Qualifications • 3+ years of professional experience in one or more of the following: Learning & Development, Instructional Design, Employee Communications, Security Awareness, Cybersecurity, Marketing, Content Development, or a related field. • Experience designing and developing digital learning content using Articulate Rise 360 or similar learning-authoring tools. • Experience developing written, verbal, and visual communications for employee or professional audiences. • Experience creating employee-facing educational content, communications, or learning materials. • Experience translating complex technical concepts into clear, engaging, and actionable content. • Experience coordinating projects and collaborating with stakeholders. • Undergraduate degree in a related field or equivalent work experience. Preferred Qualifications Experience in several, but not necessarily all, of the following: • Security Awareness, Human Risk Management, or cybersecurity education programs • Cybersecurity communications, employee engagement campaigns, awareness marketing, or internal communications programs • Adult learning theory and learner experience design • Behavioral science, behavior-change methodologies, habit formation, nudge theory, or learner motivation techniques • Gamified learning, scenario-based learning, simulations, challenges, badges, or other engagement-driven learning approaches • Experience using generative AI and AI-powered content creation tools to develop learning, communications, multimedia, or creative assets • Graphic design using Adobe Photoshop, Adobe Firefly, Illustrator, Canva, or similar creative tools • Video production, photography, videography, audio recording, and editing • Creating professional learning videos, podcasts, webinars, or multimedia content • Survey design, learner feedback analysis, and learning measurement • Data visualization, reporting, and program analytics • Security culture assessments, focus groups, or employee research • Financial services or regulated industry experience Certifications Professional certifications are encouraged and considered a plus, including: • SANS Security Awareness Professional (SSAP) • CompTIA Security+ • Associate Professional in Talent Development (APTD) • Certified Professional in Talent Development (CPTD) • Certified Instructional Designer or equivalent learning certifications • Other relevant certifications in cybersecurity, learning, communications, instructional design, multimedia production, or project management Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.