AI Solutions Lead

THE TEAM YOU WILL BE JOINING • A growing national organization investing heavily in enterprise AI and automation. • A high-visibility AI function working directly with business leaders across Operations, Supply Chain, Finance, Marketing, HR, and Corporate functions. • A team focused on moving beyond AI experimentation and into practical, measurable business applications. • This position reports directly to the Head of AI Programs and will have significant exposure to executive leadership. WHAT THEY OFFER YOU • Highly visible role with direct impact across the enterprise. • Opportunity to help shape the company’s broader AI strategy and implementation roadmap. • Hands-on ownership of Generative AI use cases from initial concept through proof of concept and production handoff. • Hybrid work environment in Charlotte. • Unlimited PTO, 401(k), medical, dental, vision, tuition reimbursement, and additional benefits. WHAT YOU WILL DO • Partner with business leaders to identify and prioritize high-impact AI use cases. • Design and build Generative AI proofs of concept using Claude and other supporting technologies. • Translate business requirements into AI-enabled workflows, prompts, prototypes, and implementation plans. • Lead UAT and work with development teams to move validated solutions into production. • Build reusable prompt libraries, frameworks, and standards for internal AI applications. • Evaluate AI outputs, identify failure points, and continuously improve solution quality. • Develop ROI analysis, success metrics, roadmaps, dashboards, and executive-level reporting. • Help establish responsible AI practices around quality, safety, governance, and usability. • Train internal teams on advanced LLM capabilities, prompting techniques, and AI best practices. WHAT YOU WILL BRING • Strong hands-on experience with Generative AI, LLMs, and enterprise AI solutions. • Experience with Claude strongly preferred; OpenAI, Azure OpenAI, Gemini, Bedrock, or similar platforms also highly relevant. • Background building POCs, prototypes, AI workflows, or automation solutions. • Strong understanding of prompt engineering, RAG, AI agents, and LLM optimization. • Ability to work directly with business stakeholders and translate business problems into technical solutions. • Strong executive communication and presentation skills. • Experience evaluating business value, ROI, and adoption of AI solutions. • Bachelor’s degree in Computer Science, AI, Data Science, Computational Linguistics, or related field preferred.. Open