AI Product Owner at Charlotte, NC/ Jersey City, NJ- ONSITE
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Propelsys Technologies LLC · Charlotte, NC · On-site · Full-time
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Please Find The Job Description (JD) Below.
Role: Product Owner
Location : Charlotte, NC/ Jersey City, NJ- ONSITE
Descriptions
• Deep insurance domain expertise - strong understanding of insurance business processes, regulatory requirements, underwriting workflows, claims lifecycle, policy administration, reinsurance operations, and insurance data models.
• Strong Product Ownership capabilities including backlog management, user story writing, sprint planning, acceptance criteria definition, release planning, and roadmap prioritization.
• Ability to define and communicate product vision, business value, and feature priorities aligned with AIG's Agentic AI Platform strategic objectives.
• Experience with AI, GenAI, Agentic AI, LLM, or intelligent automation platforms - understanding of AI capabilities, limitations, and applicability within insurance use cases.
• Strong analytical, problem-solving, and critical thinking skills - ability to translate complex insurance business problems into clear, actionable AI platform requirements.
• Experience working with enterprise data models, APIs, cloud platforms (AWS, Azure, GCP), and modern insurance technology ecosystems.
• Strong collaboration, stakeholder management, facilitation, and communication skills across business, technology, and executive leadership audiences.
• Familiarity with insurance regulatory compliance, data privacy, audit, and risk management requirements.
• Serve as the Product Owner for one or more workstreams within the AIG Enterprise AI Agentic Platform, representing business needs and ensuring delivery of high-value platform capabilities aligned with insurance operations.
• Own, prioritize, and maintain the product backlog - defining epics, user stories, acceptance criteria, and feature specifications that reflect deep insurance domain knowledge and Agentic AI platform requirements.
• Translate AIG's insurance business requirements - spanning underwriting, claims, policy administration, reinsurance, and actuarial functions - into clear, actionable platform features and AI agent use cases.
• Partner closely with Enterprise Architects, Solution Architects, AI/ML Leads, Engineering Teams, and Business SMEs to ensure technical solutions align with insurance business objectives and regulatory requirements.
• Drive sprint planning, backlog grooming, story refinement, sprint reviews, and retrospectives in collaboration with Agile delivery teams.
• Define, monitor, and report on product KPIs, business value metrics, and platform adoption outcomes across insurance business units.
• Work with AIG business stakeholders to identify, prioritize, and validate Agentic AI use cases - ensuring alignment with business priorities, feasibility assessments, compliance requirements, and technology capabilities.
• Support UAT (User Acceptance Testing) planning, validation activities, defect triage, and stakeholder sign-off for platform releases.
• Facilitate stakeholder workshops, requirements sessions, and demos to gather insurance business input, validate platform capabilities, and drive adoption readiness.
• Maintain product roadmap alignment with program delivery timelines, business release schedules, and Agentic AI platform evolution strategy.
• Ensure all platform features comply with AIG's enterprise governance, security, audit, regulatory, and risk management frameworks applicable within the insurance industry.
• Support organizational change management, training readiness, and business adoption initiatives to drive successful deployment and sustained use of Agentic AI capabilities across AIG's insurance operations.
• Good-to-Have: MBA or advanced degree, CSPO or similar certifications
• Desired Experience Range 12+ years
• Good to have Technical Skill Set Business Analysis, Insurance Domain Knowledge
Madhu Challa
Sr. Technical recruiter
Propelsys Technologies | 4975 Preston Park Boulevard, Suite 70 West
Plano, TX 75093
E: madhu@propelsys.com